Let’s have a glimpse of the past when kings had messengers to convey messages or to send parcel to other kings. This process required quite a lot of time and sometimes this factor was very crucial. As we moved forward the past era, the shipping system enhanced and in this century, we have “Air Cargo” as the fastest shipment system available. Air Cargo has been considered as the most effective and flexible shipment method because of its speed, ability to transport goods around the earth and cost effectiveness too.
Every big multinational company wants its goods to be transported as soon as possible. One of the biggest challenges faced by shipping companies was to move the freight from processes such as trucking access, congestion, and the long trips from ramps to warehouses etc. quickly once it had reached the airport. In order to reduce time, some innovative techniques have been used by shipping companies to make their customers happy. “In the near future there won’t be supply chains any more but supply networks. The air cargo industry needs to cooperate and we need to integrate our data and material flow. This will lead to transparency, speed and customer satisfaction,” these were the words of Panellist Dr. Pilar Fresnillo, who was the head of offer innovation at Lufthansa Cargo, telling us about future plans of air cargo.
It was observed that speed and service was a winning combination. The words itself tell that the shipment companies enhanced their services by hiring more qualified people and buying more aircraft to fasten shipment process. This method was applied to Rickenbacker International Airport and the results were increased by 28 percent in 2017. Another innovative technique was to sync up with customers. The moto was to make customers their partners. Staff and different assets were devoted to work with customers on different parts of the air freight production network, advising them and connected them with reasonable accomplices.
Collaboration in the warehouse also speeds up the shipping process. In Rickenbacker airport, this method was applied to Air Cargo Terminal No. 5 and it proved to be successful. They didn’t use any dividers, in fact, there was only common space inside building with a kitchenette and conference room encourages collaboration among the various industry people. Another unique advantage was noted by the optimization of all available assets. This requires having knowledge of how all those assets work together and how each influence the bottom line.
The reason behind LCK, another shipment company, benefiting itself from its customers and the region was because they concentrated on being a freighter-dedicated hub and never went for unrealistic expectations. The airport’s operators looked for opportunities to innovate, but never without a purpose. Whitaker says, “Airports must be willing to step out of their roles as landlords or construction manager. They need to engage in the entire air cargo supply chain that touches them.”